Shipping FAQs

Folder for adding Shipping FAQs articles

When will my order ship?
Orders placed with us will be fulfilled within 1 to 2 business days (M-F). Delays may occur depending on the volume we experience. This is especially true d...
Fri, 8 Dec, 2023 at 1:41 PM
How long does it take to receive my order?
Orders placed with us will be fulfilled within 1 to 2 business days (M-F). Delays may occur depending on the order volume we experience. This is especially ...
Wed, 19 Mar, 2025 at 1:50 PM
Can I insure my order? What if it never arrives?
Unfortunately, not every order makes it to its intended destination. A variety of reasons may stand between you and your package including, theft, strike, n...
Wed, 19 Mar, 2025 at 1:39 PM
My shipment is lost
If your order has lacked any new update after several days, you may be thinking it is lost. We understand that this can be concerning. However, packages are...
Wed, 19 Mar, 2025 at 1:49 PM
Do you ship to APO/FPO Addresses?
Yes we do, however, please check with your local postal service to ensure that you are able to receive batteries if your order will contain one. Certain APO...
Mon, 10 Jun, 2024 at 2:04 PM
Package marked as delivered or stolen
Was your package marked as delivered but you are not in possession of it? Orders that have been marked as "delivered," "delivery attempted,&q...
Wed, 19 Mar, 2025 at 1:42 PM
How do I file a Navidium Shipping Protection claim?
When you purchase Navidium Shipping Protection for your order, we can either refund your order/item(s), reship your order, or replace item(s) free of charge...
Wed, 19 Mar, 2025 at 1:45 PM