Shipping FAQs
Folder for adding Shipping FAQs articles
Orders placed with us will be fulfilled within 1 to 2 business days (M-F). Delays may occur depending on the volume we experience. This is especially true d...
Fri, 8 Dec, 2023 at 1:41 PM
Orders placed with us will be fulfilled within 1 to 2 business days (M-F). Delays may occur depending on the order volume we experience. This is especially ...
Mon, 17 Jun, 2024 at 12:55 PM
Unfortunately, not every order makes it to its intended destination. A variety of reasons may stand between you and your package including, theft, strike, n...
Wed, 24 Apr, 2024 at 12:03 PM
When you purchase a product with Route Package Protection, you will get an email with your Route Order ID and a link to file a claim. To go straight to the...
Thu, 22 Sep, 2022 at 10:37 AM
If your order has lacked any new update after several days, you may be thinking it is lost. We understand that this can be concerning. However, packages are...
Mon, 17 Jun, 2024 at 12:54 PM
Yes we do, however, please check with your local postal service to ensure that you are able to receive batteries if your order will contain one. Certain APO...
Mon, 10 Jun, 2024 at 2:04 PM
Was your package marked as delivered but you are not in possession of it? Orders that have been marked as "delivered," "delivery attempted,&q...
Fri, 13 Sep, 2024 at 12:13 PM
When you purchase an order and leave on the automatically added Navidium Shipping Protection, we will reship your order or replace items free of charge in t...
Wed, 24 Apr, 2024 at 12:21 PM